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Everything IoT, Help Desk Portal

What does Everything IoT do?

What is IT?

Information technology (IT) is the application of Computers to store, study, retrieve, transmit and manipulate data, or information, often in the context of a business or other enterprise.

What is IT Management?

IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. These resources may include tangible investments like computer hardware, software, data, networks and data center facilities, as well as the staff who are hired to maintain them.

What are Managed Services?

Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method intended to improve operations and cut expenses.[1][2] It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.[3][4]

What is IT Service Management?

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.[1] It is thus concerned with the implementation of IT services that meet customers’ needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.[2]

What does this all mean?

We do it all!

Hours of Operations

Administrative Hours:

SundayClosed
Monday– 
Tuesday– 
Wednesday– 
Thursday– 
Friday– 
SaturdayClosed

Engineering Support Hours:

Sunday– 
Monday– 
Tuesday– 
Wednesday– 
Thursday– 
Friday– 
SaturdayClosed

Help Desk Hours:

SundayOpen
MondayOpen
TuesdayOpen
WednesdayOpen
ThursdayOpen
FridayOpen
SaturdayOpen

† Times shown are in America/New_York time (GMT-04:00)

Everything IoT, Help Desk Portal

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